Product & sizes
How do I find the right size? Use our size chart, which compares shoe sizes (35–47) with shoe length (mm) and the recommended foot length. Example: size 38 corresponds to a shoe length of 255 mm for a foot length of 247 mm.
What materials are the shoes made of? All products are 100% handmade by professional shoemakers from natural leather, polyurethane soles and EVA components.
What special features do the shoes have? Anatomical profile, soft gel massage insert, non-slip soles and adjustable fastenings (metal buckles or hook-and-loop straps).
Shipping & delivery
How much does shipping cost? Shipping within Germany: flat rate of €9.90 per order via GLS.
How long does delivery take? Delivery times are determined by the shipping provider GLS.
Returns & withdrawal
Can I return my order? Yes, you have a 14-day right of withdrawal from receipt of the goods without giving any reason.
How do returns work? Send an email to info@clogss.com or write to us by post. A withdrawal form is available.
Who pays for return shipping? Return shipping costs are borne by the customer.
When will I get my money back? Within 14 days of receipt of your notice of withdrawal.
Care & maintenance
How do I care for my shoes? Some models have removable insoles that can be replaced to extend the life of the shoes.
Contact
How can I reach you? By email to info@clogss.com.